Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website. Please read this policy carefully to understand our practices regarding your data.
What Data We Collect
We collect certain information to provide and improve our services. The types of data we may collect include:
- Personal Identification Information: such as your name, email address, phone number, and postal address when you contact us or register on our site.
- Technical Data: including IP addresses, browser type, operating system, and access times collected automatically through cookies and server logs.
- Usage Data: information about how you interact with our website, such as pages visited, links clicked, and time spent on pages.
- Communications: any correspondence you send us via email or contact forms.
How We Use Data
The data we collect is used for the following purposes:
- To provide, operate, and maintain our website and services.
- To respond to your inquiries and provide customer support.
- To improve user experience by analyzing website usage and performance.
- To send you updates, newsletters, or marketing communications if you have consented to receive them.
- To comply with legal obligations and protect our legitimate interests.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize returning users and understand site usage. We use cookies for purposes such as:
- Remembering your preferences and login information.
- Analyzing site traffic to improve functionality.
- Delivering personalized content and advertisements.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites or services. These external sites have their own privacy policies and practices, which we do not control or endorse. We encourage you to review their policies before providing any personal information on those sites.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. These measures include:
- Secure server environments with encryption.
- Restricted access to personal data within our organization.
- Regular monitoring and updating of security practices.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data.
User Rights
You have certain rights regarding your personal information, including:
- Access: You may request a copy of the data we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Deletion: You may request the removal of your personal data, subject to legal requirements.
- Objection: You can object to the processing of your data for direct marketing purposes.
- Data Portability: You may request your data in a structured, commonly used format.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +61 2 9282 8000
- Address: 1 Darling Island Rd, Pyrmont NSW 2009, Australia
- Social/X: https://x.com/smh